IS SHIPPING FREE?
Shipping is free WORLDWIDE on most items.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in separate packages, to prevent holding up your order and to get it to you as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international warehouses, and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 7-10 BUSINESS days for your order to arrive in the USA (varies from product to product). Other countries can take an estimated 1-3 weeks (varies from product to product) due to distance travelling and customs. Please note that due to the extreme popularity of our offers, these are only estimates. Lasers undergo 4-5 Business days of quality and safety check, and after that, they are given to courier company.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might apply to ship situations.