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Q.1 Is the shipping free?
A.1 Yes! Shipping is FREE on all order
Q2. Is software included with engraver?
A.2 YES! Software is included with every engraver
Q.3 Which Laser Software is compatible with it?
Q.4 Is it compatible with MAC
A.4 YES! the laser works with all windows, MAC and Linux device
Q.5 Will this do fine detailed carving?
A.5 Yes, it can. Materials can be engraved: wood, bamboo, paper, plastics, leather, rubber, horn, sponge sheet or other flammable plastic (such as phone case, mouse, pencil, name card, wallet, plastic comb).
Q6 Can the laser be upgraded to high model in future?
A6 YES! If you wish to upgrade the laser power you can directly contact us and we will upgrade the laser
Q7 Will replacement parts be available if needed?
A7 YES! If in future you need replacement parts they are available.
Q8 Does Laser engraver require high maintenance?
A8 NO! It just require little bit maintenance and nothing much
Q9 How long the machine will last?
A9 With proper care the machine can last easily for 3-5 Years
Q10 What is the engraving size
A10 The engraving size is 14X24 cm
Q11 How thick of wood can it engrave?
A11 It can cut upto 0.5 mm of wood
Q12 Can it cut on leather?
A12 YES! It can cut 0.5 mm deep on leather
Q13 Can this cut EVA form?
A13 Yes! it can cut EVA form.
Q14 Can this engrave on OAK?
A14 YES, it can engrave on oak
Q15 Can it burn on paint of aluminum?
A15 Yes. the machine can
Q16 Can this cut on acrylic sheets?
A16 Yes it can cut upto 3-4 mm of acrylic sheets
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We truly believe in the best customer support, that is why we will do whatever it takes to make sure you have a positive purchasing experience. We respond within 24 hours of emails and will make sure all your concerns are answered ASAP.
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